Incident record with system context
Incidents are documented with description, severity, status, affected persons, remediation, and owner on the AI system. That creates context instead of isolated lists.
Product module · Incident management
Incident management for AI systems: control incidents, reassessment, and CAPA in one flow
SimpleAct does not store incidents as plain notes. The module connects incident records, status workflow, reassessment triggers, compliance gate, CAPA actions, and authority response cases to the affected AI system. That keeps follow-up work visible and shows whether compliance approval is affected.
Visible in the product
Incident management in SimpleAct is not a detached ticketing layer. Incidents stay connected to system context, obligations, monitoring, and governance.
Incident board with status, severity, and affected persons
Reassessment triggers directly from the incident
CAPA, compliance gate, and authority response cases in one flow
How SimpleAct handles this
The module connects reaction, evidence, and follow-up work
Especially for sensitive or high-risk AI systems, logging an incident is not enough. SimpleAct turns incidents into actions, renewed assessments, and defensible evidence steps.
Reassessment triggers and compliance gate
If an incident affects risk classification or approval, SimpleAct can trigger reassessment and gate checks so the regulatory position stays current.
CAPA and authority responses
Corrective and preventive actions plus authority response cases stay visible in the same system. That matters when teams need to track deadlines, lessons learned, and submission status.
Product flow
From incident to defensible follow-up work
SimpleAct covers the path from signal to regulatory response without forcing teams into separate tools.
01
1. Capture incident or signal
An incident can be logged manually or derived from runtime monitoring and external signals. Severity, impact, and context stay attached to the system.
02
2. Trigger follow-up work
Reassessment triggers, CAPA actions, change references, and escalations are generated directly from the incident. Teams see what must happen next.
03
3. Secure compliance and authority response
If required, the incident affects the compliance gate. Teams can also maintain authority response cases, submission status, contacts, and lessons learned in a structured way.
What teams can actually maintain in incident management
Incident work in SimpleAct is designed for traceable follow-up processes, not loose log fields.
Severity, status, affected persons, and remediation per incident
Reassessment triggers for relevant incidents
Compliance gate to assess blockers for approval
CAPA actions with owner, due date, and verification
Authority response cases with authority name, submission status, and lessons learned
Links to runtime signals and change-register entries
Open-Source Framework
simpleact-ai-act-templates
Open-source templates for EU AI Act incident reporting, CAPA processes, and regulatory communication.
Frequently asked questions about incident management in SimpleAct
Is incident management only relevant for high-risk systems?
No. High-risk systems benefit the most, but any AI system with decisions, sensitive data, or external impact benefits from a structured incident process.
Does SimpleAct automatically notify authorities?
No. SimpleAct structures incident capture, evaluation, and authority-response cases in the product. The actual submission to an authority happens outside the platform.
How does incident management connect to governance?
Incident management creates follow-up work and new evidence obligations. Governance then takes over evidence, review, and approvals when the incident affects compliance status.
Incidents only become manageable when follow-up work stays visible
SimpleAct connects incident records, CAPA, reassessment, and authority-response cases to the affected AI system. That creates an operational flow instead of an isolated incident list.
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