Terms and Conditions

Contractual framework for the use of the SimpleAct SaaS platform for business customers.

1. Scope

The offering is directed exclusively at entrepreneurs within the meaning of Sec. 14 BGB, legal entities under public law, and special funds under public law.

Conflicting or deviating terms of the customer shall only apply if expressly agreed in writing.

2. Subject matter

SimpleAct provides a SaaS platform for capturing, assessing, documenting, and managing AI systems and related compliance processes, in particular in the context of the EU AI Act.

The specific scope of services results from the selected plan, the product description, and any individual agreement.

3. Conclusion of contract

A contract is concluded upon completion of the booking process, confirmation by SimpleAct, or activation of the workspace.

Test phases, pilots, and enterprise offers may be subject to additional conditions.

4. Use of the platform

The customer receives a non-exclusive, non-transferable right, limited to the term of the contract, to use the platform within the contractually agreed scope.

Access data must be kept confidential. The customer is responsible for all activities carried out via its user accounts.

5. Prices and payment

The prices shown at the time of booking or individually agreed prices apply. Unless stated otherwise, all prices are net plus statutory VAT.

Fees are due in advance according to the selected billing cycle.

6. Availability and maintenance

SimpleAct strives for high availability of the platform. Maintenance windows, security updates, and technically necessary interruptions remain reserved.

Agreed service levels, if any, are governed exclusively by separate SLA agreements.

7. Customer obligations

The customer shall use the platform only within the scope of applicable law and shall refrain from abusive use, in particular unlawful content, security attacks, or impairment of platform operation.

The customer remains responsible for the legality, correctness, and completeness of the content and data entered.

8. Rights to content and software

All rights to the platform, source code, trademarks, designs, and documentation remain with SimpleAct unless expressly agreed otherwise.

The customer retains rights to its own data and content uploaded to the platform.

9. Liability

SimpleAct shall be liable without limitation for intent, gross negligence, injury to life, body, or health, and under mandatory statutory provisions.

In cases of slight negligence, liability is limited to breaches of essential contractual obligations and to foreseeable, typical damage. Liability for indirect damage, lost profits, and consequential damages is excluded to the extent permitted by law.

10. Confidentiality and data protection

Both parties shall treat confidential information of the other party as confidential.

Where personal data is processed on behalf of the customer, the parties shall conclude a data processing agreement if required.

11. Term and termination

The term results from the selected plan or the individual agreement. Unless otherwise agreed, the contract renews automatically by the respective billing period if not terminated in due time.

The right to terminate for cause remains unaffected.

12. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, the place of jurisdiction is the registered office of SimpleAct, to the extent legally permissible.

If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected.

Questions regarding these terms: info@simpleact.de

Version: March 2026

Arturs Nikitins
SimpleAct – EU AI Act Compliance