1. Backup frequency
- Automated daily database backups.
- Retention period: 30 days unless contractual obligations require otherwise.
- Backup files are protected against unauthorized access.
2. Restore process
- Restore requests are handled according to incident priority and support plan.
- Monthly restore tests are performed and documented.
- Recovery actions are logged for auditability.
3. Recovery targets
Target values are defined per environment and incident class (RPO/RTO).
Contact: