Incidents as Jira issues
When an incident is logged in SimpleAct, a Jira issue is automatically created in the configured project. Priority, description, and the affected AI system are transferred directly.
Integration · Jira
Jira integration for EU AI Act compliance: incidents & CAPA tasks directly in your ticket system
Compliance work happens where teams already work. With SimpleAct's Jira integration, incidents, CAPA actions, and governance tasks automatically become Jira issues — with full context from the affected AI system.
Available in the product
SimpleAct connects compliance events to your Jira project. No manual copying, no context loss — relevant tasks appear exactly where your team works.
Incidents & CAPAs automatically as Jira issues
Full compliance context in the ticket
Status updates synced between SimpleAct and Jira
What the integration does
From compliance event to Jira ticket in seconds
Instead of manually transferring compliance tasks into your ticket system, they flow automatically — with all relevant information from the AI system, the affected risk area, and the EU AI Act article.
CAPA actions as Jira tasks
Corrective and preventive actions from the SimpleAct incident workflow are created as Jira tasks and remain linked to the original compliance event.
Status synchronisation
Changes in the Jira ticket (e.g. "Done") are reflected in SimpleAct. The compliance system stays up to date without manual double-maintenance.
Workflow
How an incident flows with Jira integration
From detection to evidence — the workflow connects SimpleAct and Jira into a seamless compliance process.
01
1. Log incident in SimpleAct
Your team reports a compliance issue in SimpleAct: affected AI system, type of incident, severity, and initial assessment.
02
2. Jira issue created automatically
SimpleAct immediately creates a Jira issue — with title, description, labels, and a link back to the compliance entry. The responsible team is notified.
03
3. Resolution & evidence
The team resolves the issue in Jira. SimpleAct pulls the status, updates the audit log, and generates an exportable compliance report if needed.
What teams can do with the Jira integration
The integration is built for compliance work — not generic issue export.
Automatically create incidents as Jira issues
CAPA actions as linked Jira tasks
Bidirectional status synchronisation
EU AI Act article reference in the ticket
Full audit trail for regulatory evidence
Configurable per Jira project and issue type
No more manual double-maintenance
Export compliance report from SimpleAct
Frequently asked questions about the Jira integration
Can we set up the Jira integration without IT effort?
Yes. Configuration happens in SimpleAct settings. You only need a Jira API token and your project ID. No code changes required.
Will the integration affect our existing Jira workflows?
No. SimpleAct creates issues in your configured project following your existing issue type and workflow. Nothing is overwritten.
Does the integration work with Jira Cloud and Jira Server?
The integration supports Jira Cloud. For Jira Data Center, please get in touch — we discuss enterprise setups individually.
Compliance tasks belong in your team's ticket system
With SimpleAct's Jira integration, incidents and CAPAs automatically land in the right project — with context, linking, and audit trail.
